Refund policy
We want you to be satisfied with your purchase.
Returns
You have 14 days after receiving your item to request a return.
To be eligible:
- Item must be unused
- In original condition
- In original packaging
Non-returnable items
Due to the nature of our products, the following are not eligible for return:
- Pre-order items (unless damaged or defective)
- Personalized or custom items
Damaged or Defective Items
If your item arrives damaged:
Contact us within 24 hours of delivery
Include photos of the damage
We will offer:
- Replacement
- Refund
Refunds
Once we receive and inspect your return:
- Refunds are issued to your original payment method
- Processing time: 5–10 business days
Return Shipping
- Customers are responsible for return shipping costs
- Shipping costs are non-refundable